Our policies
Short and plain, so nothing surprises you at the chair.
Booking and deposits
Book online, by phone or by text. There is no deposit. Tell us it's a first cut and we'll leave extra minutes.
Canceling and running late
Please give us 24 hours to cancel or move a booking. Same-day changes by phone or text are fine when we can fill the chair.
If you miss an appointment
If a booking is missed, we'll call to set a new time. After a few missed bookings we'll ask you to phone us before we hold another.
Children and companions
We welcome children from their first birthday. A parent or guardian stays in the shop for the whole visit.
How the line works
Walk-ins are welcome when a chair is open. Waits vary; the board shows who is next. The line closes 30 minutes before we do.
If you're not happy
If a cut isn't right, tell us within a few days and we'll make it right.
Tipping
Tips are optional and go to the barber who cut.
Before your visit
A fed, rested child sits more easily. Bring a photo of the cut you want and a small toy, and plan a few extra minutes for a first cut.
Ready for the first cut?
Pick a time, or walk in when a chair is open. Tell us it's a first haircut and we'll slow everything down.